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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Q. What is the best way to store a mattress pad?
To protect your mattress topper, use a conventional mattress bag or a vacuum bag. Although it's not required, a vacuum bag will help you compress the topping even more to save room. If you're using a vacuum bag, attach your vacuum's hose attachment to the bag in order to extract the air.
Q: How often should I wash the mattress pad?
It is best to wash the down alternative mattress topper every 2-3 months, or as needed, to keep it fresh and clean. More frequent washing may be required if you have allergies or if the pad experiences spills or stains.
Q: Can I put the mattress pad in the dryer?
Yes, you can tumble dry the down alternative mattress pad on a low heat setting. It's recommended to use dryer balls or clean tennis balls to help maintain the pad's loft during the drying process and help is swift moisture wicking.
Q. How long do mattress pads last?
Toppers are expected to endure for three to five years on average. Nevertheless, this figure may change based on the kind of mattress topper you have on your bed. For example, you can anticipate a longer lifespan if you get a mattress topper composed of memory foam, latex, wool, or any other high-quality material.
Q. How often should I wash the mattress pad?
It's best to wash the PrimaLoft mattress pad every 2-3 months, or as needed, to keep it fresh and clean. More frequent washing may be required if you have allergies or if the pad experiences spills or stains.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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